Enter the email address on the account to have your login information sent to you.
Forgot the password?
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How does the Trial membership work?
- We offer a low cost trial membership that is good for a specified number of days.
- Trial memberships upgrade automatically to the standard monthly membership unless you cancel within the trial period.
- Please refer to the Terms and Conditions for further information
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How do I know my membership was cancelled?
- You will receive a confirmation email to the email address on your account at the time of cancelation.
- Upon cancelation, there will be no further charges to your account.
- Your membership will expire 30 days from your last bill date.
- Upon expiration, your membership will revert to Free status and you can upgrade at any time
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I cancelled but you are still billing me.
This is embarassing. Please submit a trouble ticket and our customer service center will correct the problem immediately.
Thank you for your patience and we apologize for this inconvenience.
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How do I make my profile inactive?
You can make your profile inactive by going to the Profile Settings in the "My Account section" of the site.
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I just signed up and have not received my login information.
- Your login information was sent to the email address you signed up with.
- Try checking the spam or junk folder.
- If you know the email address that you joined with, we can resend the email. :)
- If you are still having problems, simply contact us.
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How do I change the email address or password on my account?
- If you know your login information, simply go to the My Account section of the site.
- If you do not know your login information, first retrieve your password here and then login to the My Account section of the site.
Billing Support
Hours of Operation | 24 hrs / 7 days a week |
U.S. Toll-Free Number | 1-844-747-2591 |
U.K/E.U. Customers | +44-808 169 4358 |